At Pokevault.com, all of our products are guaranteed 100% authentic, licensed merchandise. All of our Pokemon products are bought right here in Japan at the Pokemon Center, Toys R Us, or other licensed dealers. We do not and will never sell any bootleg, counterfeit, factory reject, unauthorized or unlicensed merchandise like what is commonly sold on Ebay.
All of our Hard Rock Cafe merchandise is purchased from the Hard Rock Cafe directly, or from reputable sellers. We want to maintain a high level of quality and keep our reputation in high standing. Providing you with a large variety of good quality Pokemon and Hardrock Cafe products and the best customer service possible is our goal.
If you have any questions or problems with any of our products, please email us and we will be happy to answer any questions that you may have.